Shipping policy

Last updated: 15 August 2026

We aim to process orders as quickly as possible.

Order Processing

Orders are generally processed within 1–3 business days after your order is placed.

Once your order has been shipped, you will receive tracking information where tracking is available.

Delivery Times

Estimated delivery times can vary depending on your location, shipping provider, and other factors.

As a general guide:

Australia: approximately 5–15 business days

Delivery times are estimates only and are not guaranteed. Delays can occasionally occur due to shipping providers, weather, customs, peak periods, or other circumstances outside our control.

Shipping Costs

Free shipping is available on orders over $30 AUD.

Orders below $30 may have a shipping fee calculated at checkout.

Tracking

Where tracking is available, tracking information will be provided once your order has been shipped.

Please allow some time for tracking information to update after your order has been dispatched.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect address and your order has already been shipped, please contact us as soon as possible at elitefootballau@gmail.com.

Delayed or Missing Orders

If your order appears to be significantly delayed or you believe it may be lost, contact us at elitefootballau@gmail.com with your order number.

We'll do our best to assist you.

Elite Football